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Rajasthan FAM Tour Report from 07-14 April

Mr. Amarjeet Singh and Mr. Veer Taneja (Manager - Inbound Tours and Strategy Marketing Department)

To All,

Amarjeet and I recently conducted a FAM tour across Rajasthan covering Mandawa / Nawalgarh, Bikaner, Nagaur, Khimsar, Osian, Jodhpur, Rohet / Mihir Garh, Jojawar, Ranakpur and Kumbalgarh. The objective of the trip was to evaluate destination strength, hotel quality, routing, experiences and practical suitability for different client profiles during the quotation stage.

Overall, the trip was very useful as Rajasthan offers a strong mix of forts, havelis, rural experiences, luxury stays and event properties. However, the destination quality varies sharply, so the below observations should help the team select the right hotel and experience based on client profile, budget, room requirement and expectation level.

Overall Highlights and Quick View

·         Strongest destinations overall: Jodhpur, Bikaner and the Rohet / Mihir Garh belt.

·         Top experiences: Bishnoi Village Jeep Safari, Mehrangarh Fort, Bikaner Old City Bazaar Walk, Mandawa Haveli Walk and Ranakpur Jain Temple.

·         Top hotels seen: Mihir Garh, RAAS Jodhpur, Narendra Bhawan, Mount Batten Lodge, Gulab Haveli by IHCL, Rohet Garh, RAAS Stepwell rooftop for meals and Ranvas for experiential heritage.

·         Weak / limited areas: Jojawar village walk, Maharani Bagh, Ranbanka Palace, Kumbalgarh for foreign FITs, and Midway Haven.

Midways and Route Stops

The midway infrastructure is mixed. Good comfort stops should be selected carefully, especially for foreign clients where clean washrooms and decent seating matter.

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Midway Haven

Delhi to Mandawa

Only practical stop available on the direct route.

Substandard seating, average cleanliness, shops not interesting.

Use only as quick washroom / tea halt. Find alternate if possible.

Chandni Midway

Near Narnaul / detour

Possible alternate if clients need to sit and eat.

4-5 km inside town and not personally validated.

Can be considered only when route timing allows.

Midway Kurja

Mandawa to Bikaner / Ratangarh

Seen from outside only.

Looked bad from outside.

Not recommended.

Motel Haveli Resort

Mandawa to Bikaner / Ratangarh

Spacious, clean, decent washrooms, shopping arcade, good owner.

Not a luxury experience.

Very usable for washroom, tea / coffee and food halt.

Jeet Desert Resort

Enroute Bikaner

Very neat and clean bathrooms. Outdoor restaurant better than indoor.

Indoor restaurant average.

Good quick halt, especially for bathroom stop.

Sri Gangour Midway Nagaur

Nagaur

Neat and clean bathroom, okay for tea / coffee.

Small and basic.

Short halt only.

 

Mandawa / Nawalgarh

Overview Opinion: Mandawa is a small Shekhawati heritage town focused on painted havelis, old courtyards and walking exploration. It works best as a 1-night cultural stop, not as an activity-heavy destination.

Key Highlights:

·         Nawalgarh Poddar Haveli is a good enroute heritage stop with fresco work and storytelling, though the museum is average.

·         Mandawa heritage walk is the core experience - compact town, havelis, Ladia Well and Chokani Twin Haveli.

·         Market is okay for a walk but should not be oversold as a shopping destination.

·         Holi or group events can work well if planned around Vivaana Culture.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Gulab Haveli by IHCL

Luxury / 17 expanding

Beautiful haveli, modern rooms, spa, rooftop pool, strong Taj standards.

Limited inventory.

Best luxury option in Mandawa for premium FITs and USA clients.

Vivaana Culture Hotel

Upper Mid / 38

Amazing courtyard, warm colorful aesthetic, very good food, strong event spaces, garden for 200 pax.

Not pure luxury despite strong visual appeal.

Best for Europeans, Holi groups, weddings and event-led stays.

Legacy Mandawa

Upper Mid / 11

Beautiful gardens, outdoor dining, heritage rooms and curated feel.

Small inventory.

Couples and small groups.

Mandawa Kothi

Upper Mid / 11

Two nice courtyards, garden, pool area, clean rooms.

Not luxury grade.

Small to mid groups and experiential stays.

Castle Mandawa

Heritage Large / 80

Large palace, open spaces, banquet / conference room, event capability.

Older rooms.

Large groups, weddings and inventory-driven bookings.

First Courtyard Hotel

Mid / 24

Newly built, functional rooms, elevator access.

No experiential value and no pool.

Elderly guests or functional budget stays.

Vivaana Museum Hotel

Boutique / 10

Small haveli setup and can work only as backup inventory.

No standout experience. Not recommended as primary hotel.

Overflow only.

 

Bikaner

Overview Opinion: Bikaner is a strong and practical heritage destination with a beautiful fort and authentic old city experience. It works well for 1 night and can be stretched to 2 nights for clients interested in deeper city walks and hotel experiences.

Key Highlights:

·         Junagarh Fort is a must do - very well maintained, strong stories, rich interiors and arms collection.

·         Old City Bazaar and Haveli Walk with auto ride is a highlight - spices, bangles, sweets, vegetables, havelis and local life in one compact walk.

·         Camel Breeding Farm is interesting but optional; best time is around 3 pm when camels return in a group.

·         Narendra Bhawan and Laxmi Niwas Palace hotel history walks are useful experiences to include.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Narendra Bhawan

Luxury / 80

Best hotel in Bikaner, strong character, excellent storytelling, spacious rooms, beautiful interiors, hotel walk must be included.

No major limitation noted.

Luxury FITs, groups and events. Top recommendation in Bikaner.

Laxmi Niwas Palace

Luxury / 60

Beautiful architecture, heritage ambience, courtyard feel, two dining options, outdoor dining is strong.

Second after Narendra Bhawan.

Luxury FITs, groups and events.

Lal Garh Palace

Upper Mid / 54

Spacious rooms and bathrooms, large open space, indoor pool.

Aesthetics and ambience are basic.

3 / 4 star budget clients.

Maharaja Ganga Mahal

Mid / 50

Neat and clean rooms, elevator available.

Very basic aesthetics and ambience.

2 / 3 star budget clients only.

 

Nagaur / Ranvas

Overview Opinion: Nagaur works best through Ranvas, which is a large restored fort experience rather than a typical city stay. The arrival drive, restored ruins and multiple event locations make it a strong experiential heritage product.

Key Highlights:

·         Ranvas fort walk and small museum are useful while staying at the property.

·         Lamp-lit dinner setup is a strong evening experience.

·         The property is spread over 30 acres with restored ruins and multiple havelis.

·         Good for small groups, luxury-leaning heritage clients and event possibilities.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Ranvas

Upper Mid / 27

Large fort over 30 acres, real ruins restored, beautiful entry drive, colorful neat rooms, each haveli has 3-4 rooms, pool and spa.

Queen rooms are very small.

Luxury-leaning heritage clients, small groups, experiential stays and events.

 

Khimsar

Overview Opinion: Khimsar is good for relaxation and a fort-plus-dunes combination, but it has limited external sightseeing for foreign guests. The best use is to combine Khimsar Fort during the day with Khimsar Dunes for sunset.

Key Highlights:

·         Khimsar Fort has good food, spacious rooms, pool, spa, indoor games and vintage car / superbike collection.

·         Khimsar Dunes is 7 km away and gives a semi-luxury desert stay with huts, bar, restaurant, bonfire and waterbody.

·         For foreigners, use as relaxation or as a fort plus sunset dunes experience.

·         Strong for groups and MNC events due to large event spaces.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Khimsar Fort

Upper Mid / 71

Large heritage fort, spacious rooms with TVs, pool, spa, TT, billiards, vintage cars / superbikes and good food.

Khimsar has limited sightseeing beyond the property.

Groups, leisure stays, events and clients wanting a fort stay with amenities.

Khimsar Dunes

Experiential / 25 huts

Beautifully done huts in dunes, semi-luxury desert feel, bar, restaurant, bonfire and small waterbody.

Best as an add-on to Khimsar Fort rather than standalone for everyone.

Foreigners, sunset program, desert extension and experiential stays.

 

Osian

Overview Opinion: Osian works as an experiential desert and event stop, especially through Reggie's Camel Camp. The property has a memorable arrival and strong event possibilities, though the sundowner setup needs quality improvement.

Key Highlights:

·         Camelback entry from main fort gate to hotel is a strong arrival experience.

·         Dune sundowner includes jeep transfer, short camel ride, food and alcohol setup.

·         Folk culture, jazz music and courtyard fire experience can be organized.

·         Venue has already hosted a large royal wedding of around 800 attendees.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Reggie's Camel Camp

Experiential / 10 cottages + 25 winter tents

Beautiful camel entry, strong courtyards, open areas, good food, courteous staff, rooftop pool with views, bar / restaurant by pool.

Sundowner chairs, jeep and utensils were substandard.

Experiential groups, destination events, foreigners and sundowner-led itineraries.

 

Jodhpur City

Overview Opinion: Jodhpur is one of the strongest destinations on the circuit with Mehrangarh Fort, the blue city walk, stepwell and strong luxury / upper-mid hotel inventory. It works very well for foreign clients and should be treated as a core Rajasthan destination.

Key Highlights:

·         Jaswant Thada is clean, well maintained and convenient next to Mehrangarh Fort.

·         Mehrangarh Fort is a must do - well managed, clean, great stories, views from the top, shops and cafe.

·         Old City Walk is a must do - blue city, stories, old shops, local life and auto ride to Clock Tower.

·         Clock Tower and Stepwell are good short stops, with shops around the stepwell.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

RAAS Jodhpur

Luxury / 40

Top luxury hotel in Jodhpur, best fort views from the hotel, many rooms have direct view, luxury rooms already very good.

Garden rooms do not have view. Not for events.

Luxury FITs and boutique luxury clients.

Stepwell Hotel by RAAS

Boutique / 15

Rooms are spacious and tastefully done, rooftop has excellent views of fort, clock tower and city.

Average hotel, high price for segment, no pool, small hydraulic lift for 2 people only.

Use mainly for meal / rooftop experience during sightseeing.

Ratan Vilas

Upper Mid / 21

Homestay vibe, very well maintained, owner greets guests, nice pool, spacious heritage rooms, standard rooms usable.

Not for events.

Very good 3.5 star FIT clientele.

Ajit Bhawan

Upper Mid / 64

Spread-out resort, spacious rooms, unique pool, gardens and many event locations.

Less boutique / intimate.

Groups, events and upper-mid clients.

Ranbanka Palace

Mid / approx. 70

Can serve Indian domestic 3 star requirement if required.

Very average, tacky interiors, substandard crowd and management, not for foreign travelers.

Indian domestic 3 star clients only.

Hari Mahal

Upper Mid / approx. 90

Taj 4 star standards, enormous banquets and conference rooms, designed for events.

No history; not recommended for foreign clients except under pressure.

Events, conferences and backup if other properties unavailable.

Rohet House

Luxury Boutique / 8 suites

By owners of Rohet Garh, looked great from pictures, very private and nicely done suites.

Not personally inspected; adults only, no kids.

Alternative to RAAS / Ajit Bhawan for FITs.

Devi Bhawan

Mid / 24

Green property, good rooms, nice small location for small group events.

Use only standard rooms with renovated bathrooms.

3 to 3.5 star maximum clients and small groups.

 

Rohet / Mihir Garh

Overview Opinion: This belt was one of the biggest highlights of the trip because the experiences were authentic and very well executed. Rohet Garh and Mihir Garh can be used as primary stays, with clients visiting Jodhpur from here.

Key Highlights:

·         Jeep Safari to Bishnoi Village was one of the top experiences - well executed, clean spacious jeep and quality guide.

·         Bishnoi home visit, Brahmin village opium ceremony, pottery demo and black buck spotting made the experience complete.

·         Mihir Garh gives ultra-luxury suites in the Thar with private pools and excellent food.

·         Rohet Garh gives a beautiful heritage stay with strong rural experiences.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Rohet Garh

Heritage / 24

Beautiful heritage property, very nice rooms with old heritage touch, pool, spa and strong experiences.

Distance from Jodhpur city.

Primary stay for experiential clients, Bishnoi village, horse riding, opium ceremony and pottery.

Mihir Garh

Ultra Luxury / 10 suites

Luxury suites, private pools, wilderness of Thar, amazing food and high-end experience.

Expensive and limited inventory.

Ultra luxury FITs and high-end experiential Rajasthan programs.

 

Jojawar

Overview Opinion: Jojawar is a quiet rural stop but did not feel very appealing overall. The train ride is pleasant and short, but the village walk and hotel experience are average and should be used selectively.

Key Highlights:

·         Rural Train Ride is a nice 1 hour old-style train journey with mountain views.

·         Hotels should organize tea / coffee / sandwiches on the train to improve the experience.

·         Jojawar village walk felt average and nothing stood out strongly.

·         Use only for 3 star / rural routing needs, not as a highlight destination.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Rawla Jojawar

Mid / 35

Sizeable, silent property, pool available, old experienced team, decent home-food vibe.

Rooms, linen and bathroom fittings average. Village walk organized by team was average.

3 star domestic / budget groups.

Kesar Bagh

Mid / 12

Good size rooms, greenery, lawn space, pool, indoor / outdoor dining, sunset / sunrise and stargazing locations.

Decor is average.

Small groups and 3 to 3.5 star clients.

 

Ranakpur

Overview Opinion: Ranakpur works well as an enroute temple stop and, with the right hotel, as a luxury experiential stay. Ranakpur Jain Temple is beautiful, clean and easy to include enroute.

Key Highlights:

·         Ranakpur Jain Temple has beautiful architecture, neat upkeep and good parking.

·         Mount Batten Lodge is the clear standout luxury product in Ranakpur.

·         Experiences around Mount Batten include leopard safari, horse safari and forest walk.

·         Maharani Bagh is not recommended despite greenery and lawns.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Mount Batten Lodge

Luxury / 7 villas

Very well designed, royal heritage vibe, enormous rooms, villa blocks with personal pools, good food and decent staff.

No public pool; each block has private pool. Limited inventory.

Luxury FITs, families blocking full blocks and experiential stays.

Hotel Maharani Bagh

Mid / 16

Large lawns, very green, bird sighting, cycles and indoor games.

Average decor, average staff, mostly domestic usage.

Not recommended.

 

Kumbalgarh

Overview Opinion: Kumbalgarh is more hotel-driven than experience-driven and has become a wedding destination, especially for Gujarati domestic tourism. The hill drive is scenic, but for foreign FITs the destination must be used carefully.

Key Highlights:

·         Drive to Kumbalgarh is scenic with a good hill section.

·         Many new hotels are coming up and the town is strongly event / wedding driven.

·         Raajsa Taj and Radisson Blu are clean branded resorts but domestic heavy.

·         Aodhi has a sweet heritage vibe but maintenance has gone down.

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Raajsa Taj

Upper Mid / 160

Nice spread-out resort vibe, Taj standards, clean rooms, large restaurants, many gardens and event locations.

Majorly weddings, domestic crowd heavy, pool filled with Gujarati guests. Not for foreign guests.

Domestic weddings and events.

Radisson Blu Kumbalgarh

Upper Mid / 93

Large resort with gym, spa, pool, indoor games and kids area.

Built for domestic tourism / events and domestic crowd heavy.

Events, domestic groups and family stays.

Fateh Safari

Mid / 35

Decent 3 star, neat and clean, scenic views around, hosts small events.

No heritage feeling.

3 star clients and small events.

Aodhi Hotel

Upper Mid / approx. 50

Sweet looking hotel, heritage vibe, okay pool and decent food.

Quality has declined - torn towels, dirty restaurant seats, old bathroom equipment, no bedside electricity port.

Backup only unless quality improves.

Final Recommendation Summary

·         For luxury FITs: Mihir Garh, RAAS Jodhpur, Narendra Bhawan, Mount Batten Lodge and Gulab Haveli should be prioritized.

·         For experience-led Rajasthan: build around Jodhpur, Rohet / Mihir Garh, Bikaner and Mandawa.

·         For events and groups: Vivaana Culture, Castle Mandawa, Narendra Bhawan, Laxmi Niwas, Ajit Bhawan, Ranvas, Khimsar Fort, Reggie's Camel Camp, Raajsa Taj and Radisson Blu are relevant depending on segment.

·         For caution / avoid: Midway Haven, Vivaana Museum as primary stay, Maharani Bagh, Ranbanka for foreign clients, Jojawar as a highlight destination, and Kumbalgarh for foreign FITs unless routing requires it.

Udaipur

Overview Opinion: Udaipur remains one of the strongest FIT destinations in Rajasthan because of the lake setting, heritage hotels, walkability around the old city and strong palace / lake experience. Works extremely well for foreign FITs, couples and luxury-oriented Rajasthan programs.

Key Highlights:

·         Lake Pichola area remains the core attraction and best hotel zone.

·         Most boutique heritage hotels near City Palace and Jagdish Temple work very well for walking exploration.

·         Ambrai restaurant at Amet Haveli is a major strength because of the direct lake and City Palace views.

·         Jagat Niwas and Amet Haveli both offer strong heritage charm and lake-facing experience.

·         Udaipur works best as a 2–3 night stay destination.

 

Hotel Inspection:

Hotel / Property

Segment / Rooms

What Worked

Limitations / Watch Outs

Recommended Use

Mahendra Prakash Hotel

Mid / 23

Family-run heritage style boutique hotel in city centre, peaceful garden surroundings, traditional Rajasthani feel, good mid-range option.

No strong luxury or lake experience.

Mid-range FITs and short stays.

Amet Haveli

Upper Mid / 30

Very nice heritage haveli on Lake Pichola, walking distance to City Palace & Jagdish Temple, Ambrai lakeside restaurant is a major strength.

Some Super Deluxe rooms pending renovation.

Foreign FITs, couples and heritage-focused stays.

Jagat Niwas Palace

Upper Mid / 27

Beautiful restored haveli with rooftop lakeside restaurant, jharokhas and own boats for lake cruising.

Located in narrow old city lane with limited vehicle access and walking required.

Foreign FITs and experiential lake stays.

 

I hope you will find this information useful. Please feel free to reach out if you need any more details or destination-specific recommendations.

Veer