
The annual meeting took place on August 17, 2024, at the Hotel Holiday Inn, Mayur Vihar, New Delhi. After a COVID hiatus, we were glad to resume this essential gathering. The MD shared updates on India’s travel industry, highlighting recent developments and challenges impacting our business, and we discussed strategies to navigate them effectively. We also reviewed our operational processes, aiming to boost efficiency and client service, and welcomed team feedback on their experiences and challenges. We stressed the need for improved communication across departments, as clear, timely interactions are crucial for smooth operations and responsive client service.
Hotel Holiday Inn, Mayur Vihar-Delhi